Frequently Asked Questions

Everything you need to know about your HOMCOM shopping experience.

What is the standard shipping time for furniture orders?

Most orders are processed within 24 hours. Depending on your location, standard delivery typically takes between 3 to 7 business days for large furniture items.

Does HOMCOM offer a warranty on its products?

Yes, all HOMCOM products come with a standard 1-year manufacturer warranty covering defects in materials and workmanship from the date of purchase.

What is your return policy if I am not satisfied?

We offer a 30-day return policy. Items must be in their original packaging and unassembled to qualify for a full refund.

Are your products difficult to assemble?

Every HOMCOM item includes a comprehensive instruction manual and all necessary hardware. We design our products for straightforward home assembly.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna for flexible financing.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.